Seamless Digital Experience.
Happy Customers.

Digital Experience and Error Monitoring Platform - Zipy

Handling 415 Unsupported Media Type Errors - HTTP Error Code 415

Karthik MSN
~ 6 min read | Published on Mar 28, 2024


Fix bugs faster with Zipy!

  • Session replay
  • Network calls
  • Console Logs
  • Stack traces
  • User identification
Get Started for Free

What is a 415 error?

When you encounter a 415 Unsupported Media Type error, it means that the server refuses to accept the request because the payload format is in an unsupported format. This HTTP status code typically occurs when the server cannot process the media type provided by the client in the request header.

Catch HTTP Network errors proactively with Zipy. Sign up for free!

Try Zipy now

What are the possible causes for a 415 error?

Several factors could lead to a 415 error:

  1. Mismatched Content-Type Header: The Content-Type header in the request does not match the media type expected by the server.
  2. Unsupported Media Type: The server does not support the media type specified in the request.
  3. Incorrect Payload Format: The data sent in the request body is not formatted correctly or is in an unsupported format.
  4. Missing Content-Type Header: The request does not include a Content-Type header, and the server requires one to process the request.
  5. Server Misconfiguration: The server is misconfigured and cannot properly handle the requested media type.

How to Handle 415 in JavaScript

When encountering a 415 error in JavaScript, it's essential to handle it gracefully. Here's how you can do it:

fetch('your/api/endpoint', {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json' // Adjust the content type as needed
  body: JSON.stringify(data)
.then(response => {
  if (!response.ok) {
    if (response.status === 415) {
      // Handle 415 error
      console.error('415 Unsupported Media Type Error');
    } else {
      // Handle other errors
      console.error('Error:', response.statusText);
  return response.json();
.catch(error => {
  console.error('Error:', error);

Best Practices for Using 415 Status Code

To effectively utilize the 415 status code:

  • Provide Clear Error Messages: Inform users about the unsupported media type and guide them on how to rectify the issue.
  • Validate Input: Ensure that client requests include the correct Content-Type header and format data accordingly.
  • Use Appropriate Response Codes: Employ the 415 status code only when the server cannot process the media type provided, maintaining clarity and consistency in error handling.

How to Test 415 Status Code on Postman

Testing for a 415 status code in Postman involves simulating a request with an unsupported media type. Follow these steps:

  1. Open Postman and create a new request.
  2. Set the request method to POST.
  3. Specify the URL of the endpoint you want to test.
  4. Add a header named "Content-Type" and set its value to an unsupported media type (e.g., application/xml for an endpoint that expects JSON).
  5. Send the request and observe the response. If the server returns a 415 status code, the test is successful.

How to Test 415 Status Code in DevTools Browser in Chrome

In Chrome DevTools, you can test for a 415 status code by monitoring network requests. Here's how:

  1. Open Chrome and navigate to the webpage or application you want to test.
  2. Open Chrome DevTools by pressing F12 or right-clicking on the page and selecting "Inspect."
  3. Go to the "Network" tab in DevTools.
  4. Perform the action that triggers the request resulting in a 415 error.
  5. Look for the request in the network activity list. If it returns a 415 status code, it indicates that the server cannot process the media type provided.

Debug and fix API errors with Zipy Error Monitoring.

Sign up for free

Frequently Asked Questions

Q: What should I do if I encounter a 415 error?

A: Check the Content-Type header in your request and ensure it matches the expected media type by the server.

Q: Can a 415 error occur with GET requests?

A: While uncommon, a server might return a 415 error for GET requests if the server cannot process the media type specified in the request.

Q: How can I troubleshoot a 415 error?

A: Review the server logs for more detailed error messages. Ensure that the data format in your request body aligns with the server's expectations.

Q: Is it possible to encounter a 415 error due to server misconfiguration?

A: Yes, server misconfiguration can lead to 415 errors, particularly if the server is unable to handle certain media types.

Q: Can I override the default media type handling on the server to avoid 415 errors?

A: Depending on your server configuration, you may be able to customize media type handling to accommodate a wider range of formats.


Handling 415 Unsupported Media Type Errors is crucial for maintaining smooth communication between clients and servers. By understanding the causes and implementing proper handling techniques, developers can ensure robust and reliable web applications. Remember, for comprehensive error monitoring and handling, consider using Zipy's tool, which offers session replay capabilities. Learn more about Zipy here.

Read more resources on 4xx error status codes

Call to Action

Feel free to comment or write to us in case you have any further questions at We would be happy to help you. In case you want to explore for your app, you can sign up or book a demo.

Fix bugs faster with Zipy!

Get Started for Free
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Want to solve customer bugs even before they're reported?

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

SOC 2 Type 2
Zipy is GDPR and SOC2 Type II Compliant
© 2023 Zipy Inc. | All rights reserved
by folks just like you
// open links in new tab script