SOC 2 Type 2

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Heap vs Zipy - G2 comparisonHeap and Zipy - G2 comparison

TRUSTED BY INDUSTRY LEADERS

“As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski, Co-Founder

Codejet  - Zipy's Happy Customer
Patryk Pijanowski - Zipy's Happy Customer

"Also, we had a call with a customer yesterday end user's message was "it's broken". In Zipy, found the session, found the error, fixed the error. Five minutes total time from reporting to resolution. Zipy is amazing."

Eddy Martinez, CEO

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly, Co-founder & CTO

Directnorth  - Zipy's Happy Customer
Timothy Connolly  - Zipy's Happy Customer

“We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.”

Anjali Arya, Product & Analytics

SuprSend  - Zipy's Happy Customer
Read Case Study

“You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.”

Tomás Charles, Co-founder & CEO

Tomás Charles  - Zipy's Happy Customer

“We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.”

Manish Mishra, Co-founder & CTO

Pazcare  - Zipy's Happy Customer
Manish Mishra  - Zipy's Happy Customer

“Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.”

Jyoti Bansal, Co-founder

Appdynamics  - Zipy's Happy Customer
Jyoti Bansal  - Zipy's Happy Customer

“I believe that you have a unicorn, and I don’t say it lightly. I can see how my team lights up with confidence having Zipy help them. Please count on my support in any way.”

Laz Fuentes, Founder & CEO

SQOR  - Zipy's Happy Customer
Laz Fuentes  - Zipy's Happy Customer

“5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.”

Sandeep Rangdal, Senior Staff Engineer

mindtickle  - Zipy's Happy Customer
Sandeep Rangdal  - Zipy's Happy Customer

“Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.”

Vahe Hovhannisyan, Founder

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

“We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa, Founder

Funl.co  - Zipy's Happy Customer
Vineet Jawa  - Zipy's Happy Customer

Schedule a Demo

Zipy provides you full customer visibility without multiple back and forth between Customers, Support, Product and your Engineering teams. See how Zipy works here.

Zipy helps you cut costs by 50% compared to Heap Analytics pricing

ZIPY
Heap
SUPPORT & PRICING

SUPPORT & PRICING

15,000/month

Responsive Support 24x7

Responsive Support 24x7

Zipy is priced at half of Heap pricing

Zipy is priced at half of Heap pricing

USER BEHAVIOR ANALYSIS

USER BEHAVIOR ANALYSIS

User Session Recording

User Session Recording

Custom Product Analytics

Custom Product Analytics

Qualitative Data Analysis

Qualitative Data Analysis

User Segmentation

User Segmentation

No-code Event Tracking

No-code Event Tracking

Reliability of Recordings

Reliability of Recordings

Heatmaps & Rage Clicks

Heatmaps & Rage Clicks

Support Desk/Chat Integrations

Support Desk/Chat Integrations

ERROR & PERFORMANCE MONITORING

ERROR & PERFORMANCE MONITORING

Frontend & API Error Monitoring

Frontend & API Error Monitoring

Frontend & API Error Monitoring

Stack Traces, Logs, Network Calls

Frontend & API Error Monitoring

Custom Error Logging

Frontend & API Error Monitoring

Performance Diagnostics with AI

Frontend & API Error Monitoring

Proactive Alerting on Slack/Email

Check our Pricing PlansRequest a Demo
Loved by developersLoved by developers
Testimonials

Customer voice that speaks volumes

Loved by developersLoved by developersLoved by developers
Improves productivity

We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.

Manish Mishra

Pazcare

Intuitive and user friendly

Zipy maps user session recording with the captured errors. This leads not just to debugging the code, but more importantly to the changes in the UI which makes the product more intuitive and user friendly because it captures the real-time data for us.

Yajuvendra Rathor

TeachEdison

Personal and thoughtful support

We use Zipy at SmartCue and love it. What makes it stellar is the personal and thoughtful support that the team provides to us! Excited for this launch and to see how my product team uses it.

Robin Singhvi

SmartCue

Tremendous value

Congrats Zipy Team! We have been an early beta user of Zipy and we have seen tremendous value for the developers! The new plugin combines ChatGPT with AutoFix which is something every developer solving bugs will find great value in.

Abhishek Ballabh

ExtraaEdge

How good a product

You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.

Tomás Charles

Urvana

Very differentiated solution

Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.

Jyoti Bansal

Harness & Traceable

Recipe for becoming the best dev tool

Zipy has saved our devs from burning midnight oil. Now we can easily reproduce and fix our bugs. It is one of the most important dev tools I have ever come across! And when you add the amazing support team to it! Wow!

Dinesh Singh

Topmate

Changed my life

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly

Dezigned.

Better understanding of UX

We has a very specific use case of guided physical therapy exercises using pre recorded video content. We plan to use Zipy extensively not only for bugs, but also for better understanding of user experience.

Brijraj Bhuptani

Spry

Life saver for my team

Leading frontend development is not an easy task in today’s world due to a large number of variables. Zipy dashboard allows me to stay on top of errors unlike any other tool. It's a life saver for my team

Kirtish Barmecha

Amdocs

Indispensable tool

As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski

Codejet

Beats the other competitors

We have been using Zipy for a couple of weeks now, and it beats the other competitors in the market by a great margin. We are switching from LogRocket to Zipy as our dashboard has a lot of graphs and charts and Zipy renders them perfectly.

Anirudh Murali

Economize

Variety of purposes

We use Zipy for a variety of purposes, such as pinpointing and reproducing errors, observing user behaviors, and obtaining feedback on user experience. With the AI Resolve feature, our developers can now find solutions in the same context as their work.

Mohit Garg

Oloid

Improves productivity

We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.

Manish Mishra

Pazcare

Intuitive and user friendly

Zipy maps user session recording with the captured errors. This leads not just to debugging the code, but more importantly to the changes in the UI which makes the product more intuitive and user friendly because it captures the real-time data for us.

Yajuvendra Rathor

TeachEdison

Personal and thoughtful support

We use Zipy at SmartCue and love it. What makes it stellar is the personal and thoughtful support that the team provides to us! Excited for this launch and to see how my product team uses it.

Robin Singhvi

SmartCue

Tremendous value

Congrats Zipy Team! We have been an early beta user of Zipy and we have seen tremendous value for the developers! The new plugin combines ChatGPT with AutoFix which is something every developer solving bugs will find great value in.

Abhishek Ballabh

ExtraaEdge

How good a product

You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.

Tomás Charles

Urvana

Very differentiated solution

Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.

Jyoti Bansal

Harness & Traceable

Recipe for becoming the best dev tool

Zipy has saved our devs from burning midnight oil. Now we can easily reproduce and fix our bugs. It is one of the most important dev tools I have ever come across! And when you add the amazing support team to it! Wow!

Dinesh Singh

Topmate

Changed my life

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly

Dezigned.

Better understanding of UX

We has a very specific use case of guided physical therapy exercises using pre recorded video content. We plan to use Zipy extensively not only for bugs, but also for better understanding of user experience.

Brijraj Bhuptani

Spry

Life saver for my team

Leading frontend development is not an easy task in today’s world due to a large number of variables. Zipy dashboard allows me to stay on top of errors unlike any other tool. It's a life saver for my team

Kirtish Barmecha

Amdocs

Indispensable tool

As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski

Codejet

Beats the other competitors

We have been using Zipy for a couple of weeks now, and it beats the other competitors in the market by a great margin. We are switching from LogRocket to Zipy as our dashboard has a lot of graphs and charts and Zipy renders them perfectly.

Anirudh Murali

Economize

Variety of purposes

We use Zipy for a variety of purposes, such as pinpointing and reproducing errors, observing user behaviors, and obtaining feedback on user experience. With the AI Resolve feature, our developers can now find solutions in the same context as their work.

Mohit Garg

Oloid

Saves revenue & sleepless nights

Your on-demand Chrome extension is a game-changer for bug reporting and resolution. 👏 Thanks for creating a tool that saves revenue, customers, and sleepless nights.

Udayraj Parmar

SFC

Understanding users is a child's play

Integrating Zipy was as easy as adding a Google analytics code and from then on noticing browser specific errors as well as understanding user behavior with it's instant video recording was a child's play. Kudos to team Zipy for building a great product.

Pradnya Baviskar

Storeplum

Great user experience. Comprehensive Insights

There are a couple of things that this product does well. What I like best would be easy integration in the product and excellent UX to identify user sessions. I have used some of it's competitors before, but I find Zipy's analytics of the session more holistic.

Ashish G

Product

Light up with confidence

I believe that you have a unicorn, and I don’t say it lightly. I can see how my team lights up with confidence having Zipy help them. Please count on my support in any way.

Laz Fuentes

Sqor

Harness the Power of Front-End Analytics

We've found Zipy's easy installation process and comprehensive error tracking capabilities to be a game-changer. The real-time debugging, seamless integration with our tech stack.

Murugan S

Mid-Market Company

Highly recommended

Frontend has been evolving at a break neck speed. It is very important to have the right tools to be able to find and debug issues quickly that are bothering customers. Zipy is one such tool that you can use to monitor the fronend and debug issues quickly.

Ravish Mishra

Platform Engineering

Great tool for all teams

I appreciate the effort that you've put into creating Zipy Plug&Play with AutoFix. It's a great tool that can benefit all teams involved in product development, and I'm excited to see how it will evolve in the future.

James Martin

Full Stack Developer

Powerful replay & debugging

Zipy doesn't just help you fix issues after the fact - it also helps you proactively identify and prevent them from happening in the first place. With its powerful replay and debugging capabilities, Zipy makes it easy to spot problems and take action before they escalate.

Naman Srivastava

Startup

Much needed solution

As we continue to grow and code base expands, it gets harder to track & debug issues. It's super helpful to have zipy in such scenarios. In addition, our support and product teams get a lot of value out of understanding how customers use the product.

Richie Khandelwal

Pricelabs

Such a rad product

Shoutout to the awesome folks at Zipy for creating such a rad product! As someone who's struggled with manually identifying browser issues, this is gonna be a game-changer. Thanks for making it happen! You rock!

Sunil Chandra

Mindtickle

Solved the real problem

We are one of the early customers of Zipy. They have solved the real problem and we are really thankful to their team for creating such an amazing product for software developers.

Sanchit Mallik

Pazcare

Ditched a well-known tool

Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.

Vahe Hovhannisyan

ReadThisTwice

Impressively easy to install

Your team has done a great job in creating a tool that can help solve customer problems with no code. I'm impressed with how easy it is to install and use, and how it can benefit all teams involved in product development.

Mahir Sharma

Node JS Developer

Game-changer for all teams

Your idea of creating a no-code, installable plugin for anyone who wants to record and replay a particular browser scenario is brilliant. Zipy Plug&Play with AutoFix is a game-changer for developers, product managers, and support teams.

Milan Prajapati

Angular Developer

Our go-to place

5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.

Sandeep Rangdal

Mindtickle

Incredible that it exists

It is a great tool that allows developers to identify and solve the problems that affect the user experience, as well as improve the performance and quality of the web application. I think that as developers it is incredible that this tool exists.

Anonymous

Elevate AI

Responsive & proactive

We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa

Funl

Fixing issues proactively

We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.

Anjali Arya

SuprSend

Saves revenue & sleepless nights

Your on-demand Chrome extension is a game-changer for bug reporting and resolution. 👏 Thanks for creating a tool that saves revenue, customers, and sleepless nights.

Udayraj Parmar

SFC

Understanding users is a child's play

Integrating Zipy was as easy as adding a Google analytics code and from then on noticing browser specific errors as well as understanding user behavior with it's instant video recording was a child's play. Kudos to team Zipy for building a great product.

Pradnya Baviskar

Storeplum

Great user experience. Comprehensive Insights

There are a couple of things that this product does well. What I like best would be easy integration in the product and excellent UX to identify user sessions. I have used some of it's competitors before, but I find Zipy's analytics of the session more holistic.

Ashish G

Product

Light up with confidence

I believe that you have a unicorn, and I don’t say it lightly. I can see how my team lights up with confidence having Zipy help them. Please count on my support in any way.

Laz Fuentes

Sqor

Harness the Power of Front-End Analytics

We've found Zipy's easy installation process and comprehensive error tracking capabilities to be a game-changer. The real-time debugging, seamless integration with our tech stack.

Murugan S

Mid-Market Company

Highly recommended

Frontend has been evolving at a break neck speed. It is very important to have the right tools to be able to find and debug issues quickly that are bothering customers. Zipy is one such tool that you can use to monitor the fronend and debug issues quickly.

Ravish Mishra

Platform Engineering

Great tool for all teams

I appreciate the effort that you've put into creating Zipy Plug&Play with AutoFix. It's a great tool that can benefit all teams involved in product development, and I'm excited to see how it will evolve in the future.

James Martin

Full Stack Developer

Powerful replay & debugging

Zipy doesn't just help you fix issues after the fact - it also helps you proactively identify and prevent them from happening in the first place. With its powerful replay and debugging capabilities, Zipy makes it easy to spot problems and take action before they escalate.

Naman Srivastava

Startup

Much needed solution

As we continue to grow and code base expands, it gets harder to track & debug issues. It's super helpful to have zipy in such scenarios. In addition, our support and product teams get a lot of value out of understanding how customers use the product.

Richie Khandelwal

Pricelabs

Such a rad product

Shoutout to the awesome folks at Zipy for creating such a rad product! As someone who's struggled with manually identifying browser issues, this is gonna be a game-changer. Thanks for making it happen! You rock!

Sunil Chandra

Mindtickle

Solved the real problem

We are one of the early customers of Zipy. They have solved the real problem and we are really thankful to their team for creating such an amazing product for software developers.

Sanchit Mallik

Pazcare

Ditched a well-known tool

Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.

Vahe Hovhannisyan

ReadThisTwice

Impressively easy to install

Your team has done a great job in creating a tool that can help solve customer problems with no code. I'm impressed with how easy it is to install and use, and how it can benefit all teams involved in product development.

Mahir Sharma

Node JS Developer

Game-changer for all teams

Your idea of creating a no-code, installable plugin for anyone who wants to record and replay a particular browser scenario is brilliant. Zipy Plug&Play with AutoFix is a game-changer for developers, product managers, and support teams.

Milan Prajapati

Angular Developer

Our go-to place

5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.

Sandeep Rangdal

Mindtickle

Incredible that it exists

It is a great tool that allows developers to identify and solve the problems that affect the user experience, as well as improve the performance and quality of the web application. I think that as developers it is incredible that this tool exists.

Anonymous

Elevate AI

Responsive & proactive

We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa

Funl

Fixing issues proactively

We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.

Anjali Arya

SuprSend

Zipy Error Monitoring - Heap alternative

Session Replay

Quality Insights, In-Depth Understanding

View high quality user session recordings within Zipy to stay on top of your users. It is one of the best Heap alternatives that offers accurate recordings. Get detailed qualitative data on user behavior and also corelates the data with user drop-off and problems.

Get started for free

Product Analytics

Are you comparing Heap vs Pendo for product analytics?

Get a holistic understanding of user behavior and interactions within your product with Zipy's alternative to Heap Analytics. Zipy offers actionable insights, from tracking feature adoption rates to identifying bottlenecks in your user journey. Make informed decisions for your product with qualitative and quantitative data provided by our product analytics. Whether you're examining user engagement or fine-tuning your product for maximum optimization, Zipy stands out as the preferred choice among Heap alternatives.

Get started for free

Zipy No-code Product Analytics - heap alternative
Zipy Performance Monitoring - Heap alternative

Error Monitoring

Heap Anaytics alternative with Error Tracking

Zipy highlights all sessions where the users have faced errors. No more needle in a haystack. Detect and fix all user-reported or unreported problems proactively with error monitoring, API performance and session replay all in one platform. Dig deeper into issues with DevTools which have stacktrace, console logs, network logs, custom logs and much more.

Get started for free

Heap vs Zipy

Zipy Error Monitoring - Heap alternative

Error Monitoring

Capture all frontend and API errors in Zipy across various frameworks proactively in real-time, making it an excellent choice for those considering Heap alternatives across various frameworks.

Zipy No-code Product Analytics - heap alternative

No-code Product Analytics

No-code event tracking. Use the no-code Zipy Labels plugin and remove code instrumentation headache to track user behavior.

Zipy Performance Monitoring - Heap alternative

Performance Monitoring

Supercharge and speed up your slow page performance by diving into the nuts and bolts of API performance and diagnostics.

Zipy Half of Heap Analytics pricing - Heap alternative

Half of Heap Analytics pricing

Get the same number of session replays for half the price of Heap and Heap alternatives. Comes with additional free error tracking and unlimited user licenses.

Zipy Easy integration - Heap alternative

Easy integration

Finding issues in Heap integrations? Try the super easy integration support for Zipy with detailed documentation and 24x7 support.

Zipy Mobile Support - Heap alternative

Mobile Support

Zipy provides support for mobile PWA apps and for native OS. Reach out to support@zipy.ai to learn more.

Get Started for free

Performance Monitoring

Real-time and accurate performance insights

With Zipy, you gain an accurate and real-time view of your application's performance, making it the best out of Heap alternatives. You can monitor every facet of your digital platform. From pinpointing bottlenecks in API responses to detecting slow page load times, Zipy's performance monitoring tools provide invaluable insights for optimizing your user experience.

Get started for free

Zipy Half of Heap Analytics pricing - Heap alternative
Zipy Easy integration - Heap alternative

Heatmaps

Visualizing User Engagement with Zipy

Visualize user interactions and engagement patterns with Heatmaps on Zipy. Get a visual representation of how users navigate through your website or application, highlighting the hotspots and areas that demand attention. With these insights you have all the tools at your disposal to make data-driven decisions and optimize your product effectively.

Get started for free

Pocket-friendly pricing

Save up to 40% with Zipy: Get More, Spend Less

Looking for Heap alternatives because of budget? Zipy offers budget-friendly pricing options that ensure you get the insights you need without having to break the bank. Our pricing structure is designed to be cost-effective, making Zipy an excellent choice for businesses of all sizes. Enjoy all the features you need to improve user experience, track issues, and optimize your product – all while staying well within your financial comfort zone.

Get started for free

Zipy Mobile Support - Heap alternative

See all integrations

Connect your favorite Tools & Frameworks

Zipy Integrations

Frequently Asked Questions

If you have any more questions about Zipy vs Heap Analytics, feel free to reach out to us at support@zipy.ai.

What is Heap analytics used for?

Heap Analytics, a vital tool for over 10,000 companies, offers comprehensive insights into the customer journey. It enhances conversion rates, activation, and user retention, with features like real-time tracking and retroactive analysis. Compare pricing with Heap alternatives like Mixpanel, FullStory, and Pendo to make an informed choice. Zipy, on the other hand, offers comprehensive session recording, featuring heatmaps, rage clicks, dead clicks, and a spectrum of additional insights that delve deeper into user interactions. Its diverse range of features like customized analytics, strong error monitoring, and no-code event tracking, enabling collaborative work for Product and Engineering teams to identify user behavior anomalies and streamline better performance. On the other hand, Zipy offers an extensive session recording solution, including heatmaps and in-depth insights into user interactions like rage clicks and dead clicks, accompanied by a range of additional features. These capabilities are all geared toward enhancing the digital user experience. For those seeking an alternative to Heap, Zipy emerges as a compelling option to explore.

What is the alternative to Heap?

Zipy is the standout choice amongst Heap alternatives - for it involves a comprehensive session recording solution, that includes heatmaps and detailed insights into user interactions like rage clicks and dead clicks- while also encompassing a host of additional features like customized analytics, strong error monitoring, and no-code event tracking, enabling collaborative work for Product and Engineering teams to identify user behavior anomalies and streamline better performance.

What is the difference between FullStory and Heap?

While FullStory only tracks specific predetermined events, Heap captures all of this data automatically. Their functionalities off FullStory or other Heap alternatives, however, pale in comparison to those of Zipy. Zipy's comprehensive session replay software offers several essential features that enhance user session analysis and troubleshooting. Real-time monitoring allows you to observe user sessions as they happen, which is particularly useful for live testing and support scenarios. Search and filtering capabilities empower you to analyze and manage user session data effectively by applying a wide range of parameters to tailor your searches. The built-in error monitoring feature actively detects and reports frontend and API errors during each session recording, simplifying the debugging process. Furthermore, these tools consolidate user data when users navigate through multiple browser tabs, providing a cohesive view of their interactions and improving user engagement tracking. It's crucial for these tools to have built-in features to exclude sensitive user information like passwords or credit card details. Additionally, session recording programs are optimized to prevent performance slowdowns and ensure a seamless integration with websites and applications.

Is Heap better than Google Analytics?

While Google Analytics only tracks sessions and pageviews, Heap automatically captures clicks, field changes, and form submissions, even as you make updates and add new features. In contrast- Zipy's session replay software offers a rich set of features that bolster user session analysis and issue resolution. Real-time monitoring lets you observe user sessions in real-time, ideal for scenarios like live testing and support. The search and filtering capabilities empower you to effectively manage and analyze user session data by applying various parameters to tailor your searches. With its built-in error monitoring, Zipy actively identifies and reports frontend and API errors during session recordings, streamlining the debugging process. Furthermore, the software consolidates user data when users navigate through multiple browser tabs, offering a unified view of their interactions and enhancing user engagement tracking. To safeguard sensitive user information like passwords and credit card details, these tools include built-in features for exclusion. Zipy's session recording programs are optimized to ensure smooth integration with websites and applications, preventing performance slowdowns.

What is Heap product analytics?

Heap is the analytics solution for product managers that makes it possible to understand customer behavior at scale, with a complete view of the customer journey, self-service tools, and the ability to lead teams in a data-driven way across sprints in the product life cycle. All of this however pales in comparison to Zipy, who offers valuable insights into user behavior, trends, and adoption for both B2B and B2C businesses through product analytics. It also supports proactive problem-solving with error analytics. Zipy enables users to gain a deeper understanding of the customer's digital experience with error distribution analytics, real-time Slack alerts, and proactive issue resolution for increased customer satisfaction. Furthermore, Zipy streamlines team collaboration by unifying prioritization, session replay, and monitoring, eliminating the need for back-and-forth communication between support and engineering teams. Zipy's data-driven approach assists in confident decision-making by analyzing customer issues and enhancements, ensuring alignment with customer needs during sprint planning. Zipy's release-based tracking and user session replay provide insights into product launch success, helping organizations make data-driven decisions to enhance user experiences. Users can also benefit from actionable insights into end-to-end user sessions with advanced filters for clear journey analysis. For a deeper understanding of ideal customer profiles (ICP), Zipy offers user journey analytics that allow users to search by location, usage, and specific users, facilitating more precise engagement strategies.

Looking for the best Heap alternatives?

Deliver a great user experience at half the price. Zipy is your go-to product analytics tool that you won’t have to justify in every budget meeting.

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

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Zipy is GDPR and SOC2 Type II Compliant
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