Your Product. Your Plan. Your Price.
Karthik MSN
4 min read | Published on : Sep 19, 2024
Last Updated on : Sep 20, 2024





Table of Contents

Introducing Zipy's new pricing. One Tool, All Features, Full Customization – No Hefty Price Tag

We’ve been in a giving mood lately. So, when the Zipy marketing team threw around the idea of discounts, we thought, “Why stop there?” Instead of just slapping on a discount, we’ve come up with something even better - total customization. Starting today, Zipy’s all about giving you more for less, so you can build the perfect plan your way.

What’s New with Zipy’s Pricing?

Get ready for a pricing model that’s as flexible as an Olympic gymnast! Here’s what’s changed:

  • 6,000 free sessions every month – FOREVER! Seriously, no strings attached.
  • Customizable add-ons like error monitoring, heatmaps, API performance, and page performance metrics.
  • Three pricing tiers for those who prefer set plans without the need for flexibility.
  • No rigid pricing tiers as you only pay for the features you need, when you need them.
  • Perfect for any business size: scale up or stay lean, it's all up to you!

Why Are We Doing This?

Well, let’s be honest - the one-size-fits-all approach works great for beanies, but not for business tools. At Zipy, we know that every business has unique needs, so why should everyone be forced into the same pricing mold? Instead, we’re giving you the power to build your perfect plan, without tying you into a rigid, cookie-cutter pricing. 

Zipy pricing calculator image

Here’s why we believe this new pricing option is better for you:

  • We think it’s not just about flexibility, but also about fairness. You shouldn’t have to pay for features you’ll never use, and with our new model, you won’t. 
  • Transparency is key. No hidden fees, no surprise hikes. We know how frustrating it is when costs suddenly jump because a feature you rely on was quietly reclassified as “premium.” That’s not our style. What you see is what you get.
  • Your growth should be supported, not stifled. As your needs evolve, so should your pricing options. Our model allows you to scale up or down as your business grows without the need for unnecessary upgrades.

How Does This Compare to Other Tools?

As you might have figured out by now, Zipy is a one-stop solution for many of your needs. So, if you’re paying separately for five different tools - one for session replay, another for heatmaps, a third one for product analytics and another one for tracking errors or customer issues, you’re probably watching your budget do a disappearing act. Instead of hopping between platforms (and invoices), Zipy wraps it all up in one neat package. You can now monitor and optimize without the headaches or the hefty price tags. So, if you were to compare paying for multiple different tools with these different capabilities to just having Zipy and all those essential tracking and monitoring features, you’re already saving a lot. 

Bet, you’re thinking - "Sure, that’s a lot of claims, but how does it actually stack up against the competition?"

So, let’s compare Zipy directly to some of these tools that offer partial solutions to your needs: 

Session Replay Category

Let’s take the normal landscape of the session replay category of tools for example. You have quite a few options in this category that do a great job of helping you understand complete end-to-end user journeys, their struggles and suggest optimizations. To offer you a comparison, let’s take some of the most prominent names amongst these: Hotjar, FullStory, Highlight and PostHog. For the sake of this comparison, we’ll consider a mid-tier plan (around 50,000 sessions per month) for each of these tools and compare it to Zipy’s Growth plan with a similar amount of session recordings. Some options like FullStory, Heap and ContentSquare aren’t really upfront about their pricing, but we can safely bet that Zipy is a better value for your spend regardless. Hotjar will run you about $200 per month for a similar number of user sessions. Smartlook too costs in excess of $239 for a similar plan. PostHog is slightly cheaper at $173 and Highlight.io costs you a whopping $729 for a similar amount of session recordings. In comparison, Zipy only costs $165 per month for 50,000 session replays.

Zipy - the most affordable session recording tool - price graph

Session Replay + Error Monitoring Category

Another set of solutions that you could directly stack up Zipy against are the ones like LogRocket.  As one of the only other more comprehensive options on the market, LogRocket offers a great combination of session replay along with error tracking and heatmaps so that user journeys are tracked and user-impacting issues are monitored effectively. To compare the pricing between the two, LogRocket along with its error monitoring, product analytics and session recording capabilities will set you back around $600/month. On the other hand, a Highlight.io subscription with 50,000 sessions and 300k errors captured will cost you roughly around $815 per month and a similar plan in Sentry will cost you $201/month. Same capabilities with Zipy will only end up costing you $205 per month with this new build-your-own-custom-plan based pricing, and as you capture more and more sessions and errors, Zipy becomes significantly cheaper than Sentry and all the other players. Another point to note here would be that Zipy doesn’t put a limit on the number of errors.

Zipy - the most affordable error monitoring tool - cost graph

All the prices in the comparison above are based on annual billing. 

You can play around with Zipy’s new pricing and build your own custom plan on our pricing page. In case you want a one-on-one feature and pricing comparison between Zipy and other players, you can check them out below:

Do We Still Have Standard Plans?

Of course, we do!

We know that some of you just want to pick a plan and get started, saving yourself the hassle. So, we still have our standard Startup, Growth and Enterprise plans.

Compare between Zipy pricing plan - Annually & Monthly

Our Startup plan now gives you 7,500 session recordings plus basic error monitoring for just $39/month. The Growth plan ranges from 15,000 to 500,000 sessions, so if you prefer to stick with a ready-made option, that’s totally fine too. You can find more details on our newly updated pricing page.

I’m Already a Customer. What Does This Mean for Me?

To be honest, not much changes for you. You can continue on your current plan until your requirements change as you scale. If you decide to move on from your current plan or upgrade, you can choose as per the new pricing structure we’ve introduced and take advantage of the customization options. If at all there is any change, we have become more affordable to you.

If You’re New to Zipy…

It’s a great time to dive in. Whether you’re looking for AI-powered session recordings, proactive error monitoring, or detailed performance insights, there’s a perfect setup waiting for you.

Sign up today and start your journey with 6,000 free sessions. Or explore our custom plan builder to create the perfect plan for your business.

You can speak to our pricing expert to design a tailor made plan for you.

Wanna try Zipy?

Zipy provides you with full customer visibility without multiple back and forths between Customers, Customer Support and your Engineering teams.

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

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