Analyze users, monitor errors, and drive product adoption.
Get Started for free
See how thousands of Engineering, Product and Marketing Teams are accelerating their growth with Zipy.
LogRocket is renowned for its efficient and reliable user activity replay capabilities, particularly benefiting large-scale React projects. It excels in providing precise user session tracking and network request logs, which are crucial for identifying UX pain points and troubleshooting failing network requests across different user devices.
LogRocket offers a flexible pricing model with four different editions, designed to accommodate the needs of various team sizes and usage requirements.
LogRocket's reliable and fast platform is ideal for teams looking to gain deep insights into user behavior and improve application quality through precise bug analysis and user activity tracking. While its interface and data management tools may present a learning curve, the platform's robust integrations and detailed logging capabilities make it a powerful tool for tech teams. The pricing structure is designed to scale with the needs of different organizations, from small startups to large enterprises, ensuring that there is a plan suitable for every level of demand. Organizations considering logrocket alternatives like Zipy should weigh these features and limitations to decide if it aligns with their operational and budgetary needs.
Zipy greets the world of digital experience management with a groundbreaking integrated approach, combining Session Replay, Product Analytics, Error Tracking, and API Performance Monitoring into a single, cohesive platform. With Zipy, users gain a comprehensive insight into customer interactions, eliminating the guesswork and complexity traditionally associated with understanding customer behaviors and needs.
Zipy proactively manages the customer experience by identifying and analyzing issues as they occur. This rapid response capability allows support and product teams to swiftly address challenges, reducing customer churn and fostering enhanced collaboration across teams.
Zipy not only meets but surpasses LogRocket in critical areas of user experience management:
Zipy’s clear and competitive pricing provides exceptional value for businesses of all sizes. With tailored plans designed to meet a variety of needs and budgets, Zipy offers a cost-effective solution without sacrificing functionality. For more information on Zipy’s services and to find a plan that suits your business needs, visit the Zipy pricing page.
"Excellent tool for user interaction insights"
★★★★★ Zipy is enabled for both our app and website. Extremely useful for tracking user behavior and analysing to find errors (submit button not working) or make changes to the layout (landing pages). The features I like are filters to create segments, export to csv and integrations to Hubspot. It's quite user-friendly too and their support is great.
- Praveen R.
"A Seamless Integration of Session Recording and Frontend Debugging"
★★★★★ We have been utilizing Zipy from the initial phases, and the remarkable progress they have achieved is impressive. If you seek a tool that seamlessly integrates session recording and frontend debugging, Zipy is a top-notch selection.
- Burak D.
"Helpful Insights, Effective Debugging and Outstanding Support"
★★★★★ Zipy has been a game-changer in streamlining our debugging processes. The ease to replay user sessions and filtering them based on geography, email id. etc. has really helped us improve our product with the valuable insights. It's also easier to integrate with our backend monitoring tool and chat support, allowing us to easily access the session linked with each chat initiated by our users. What truly sets apart Zipy is their team's prompt support. Their team is always available and helps with faster error resolutions.
- Nikha G.
VWO (Visual Website Optimizer) is a versatile platform designed for A/B testing and enhancing conversion rates, aimed at improving a company's online strategies. Being among the best logrocket alternatives, it combines tools for both qualitative and quantitative analysis, offering a comprehensive set of features—Plan, Track, Test, Analyze, and Target—to simplify the conversion rate optimization (CRO) process. This platform is ideal for businesses interested in analyzing visitor behavior in-depth and conducting effective experiments across various digital venues.
"VWO is very solid solution. It's easy to configure with No blinkering and support is great"
★★★★★ To implement VWO you just need to add VWO's Smart Code to the Head tag of your website. It's easy to configure A/B tests with the Visual Editor. You can configure several types of goals/conversions and even use GTM to fire custom conversions.
- Antonia A.
"VWO is a decent testing tool for marketers with limited developer resource"
★★★☆☆ VWO sales staff are very pushy and on occasion need upskilling on their product.
- Verified User
Mixpanel is a sophisticated product analytics platform that equips companies with the ability to track and analyze user interactions with their products in real-time across various devices. As a self-service analytics tool, Mixpanel empowers organizations to delve into engagement, conversion, and retention metrics, thereby facilitating the development of superior products and enhanced user experiences. Globally, over 26,000 companies, including major players like Expedia, Uber, and DocuSign, rely on Mixpanel for data-driven decision-making. Headquartered in San Francisco with several international offices, Mixpanel serves a wide array of industries with its robust analytical capabilities, boosting team productivity and advancing product innovation. For businesses seeking LogRocket alternatives, Mixpanel offers a comprehensive suite of tools that may align with their analytics needs.
"Exceptional Support and Expertise: A Mixpanel Experience Highlighted by Ashley's Outstanding Service"
★★★★★ I recently had the opportunity to use Mixpanel for our analytics needs, and I'm thoroughly impressed by both the platform and the support team. A standout experience was with Ashley, their support engineer, who went above and beyond in assisting us. She demonstrated not only deep expertise but also a remarkable commitment to solving our specific challenges. Ashley's proactive approach, coupled with clear and helpful guidance, made our experience exceptionally positive. It's rare to encounter such dedicated and effective customer support. Mixpanel, thanks to professionals like Ashley, has proven to be an invaluable asset to our team.
- Piam K.
"Be careful of their pricing model"
★☆☆☆☆ Predatory pricing model if you start to grow they treat you like a prisoner. We were charged a $25,000 overage for a single month but offer a way to avoid it by signing up to a nearly $100k annual contract.
- Verified User in Internet
Pendo is a specialized product experience platform tailored for software product teams, aimed at enhancing how users engage with software features. It provides critical insights into customer interactions, helping teams discern which features resonate, which are overlooked, and which contribute to user satisfaction or confusion. Pendo facilitates the creation of in-app messages, guides, and walkthroughs effortlessly without requiring coding skills, allowing teams to optimize user engagement with their products. By pinpointing what drives user satisfaction and what causes frustration, Pendo steers users toward features that improve their experience, fostering greater engagement and satisfaction. As a result, for organizations evaluating LogRocket alternatives, Pendo presents a compelling choice focused on enhancing product interaction without extensive coding.
"Superb way to truly understand your customer behaviour"
★★★★★ We have recently integrated Pendo into our product and are already able to derive several useful insights within a short period of time. I spend at least 1-2 hours on the application daily at present. The application is simple to use and super intuitive to learn the ropes just by exploring the various features. I like the heatmap feature on the designer which gives a quick view of most used features on a page. I also like the 'workflows' and 'paths' features which provide insight into how customers reach a page, how much they're using it and what they might be struggling with.
- Verified User in Information Technology and Services
"Product could be great but needs a lot more customisation abilities"
★☆☆☆☆ We aim to use Pendo to gather feedback our sales team receives from customers however the tool is currently only set up to use if you have the app in built into your website and have customers send feedback directly. Bulk upload isn't usable as you can't upload to custom template. Manual upload takes forever.Having no control over what shows on your dashboard makes it useless. Would be great to save custom reports and to have more things pull into the report as since we can't do that, the data stored in pendo isn't of much use e.g. comments and multiple requesters
- Verified User in Financial Services
Smartlook is a full analytics tool for websites, iOS/Android apps, and various app frameworks. It gives a deep understanding of how users behave by allowing businesses to watch user sessions, make heatmaps, track events, and create conversion funnels. With all data on one dashboard, Smartlook makes it easy for teams to share information and work together, leading to clear, data-based decisions. It is especially useful for product managers, marketers, UX designers, and developers as it helps them lower churn rates, increase conversions, fix bugs, and improve user experience. Smartlook's adaptability makes it a key tool for different business activities, from marketing to website development, and a practical choice among LogRocket alternatives.
"Best to observe users and find bugs"
★★★★★ You will get all the user screen screen recordings. It's best for designers and PMs. It will also help you identify bugs and you can search specific users via custom user id. Heatmap is also of great use.
- Verified User in Media Production
"Unfulfilled promises"
★☆☆☆☆ Can not link data to the user during the trial period or in free plan (but creates an internal user profile, just do not allow you to link data, and you have to do this manually). Heatmaps just do not work, and you have to contact support to know what this time happened .Recorder does not distinguish mouse or keyboard interactions. Support is not helpful at all.
- Verified User in Computer Games
FullStory is a cutting-edge Digital Experience Intelligence (DXI) platform that enriches web and mobile user experiences by weaving together product analytics, in-depth session insights, and collaboration tools. It aims to provide instantaneous insights that spotlight areas for enhancement and optimization in digital interactions. By melding quantitative data with qualitative insights, FullStory equips organizations with the knowledge to not just observe but understand the dynamics of their digital platforms. This comprehensive understanding fosters informed decision-making across UX, engineering, and product teams, with the ultimate goal of boosting revenue through better conversion rates, heightened organizational efficiency, and increased customer growth and retention. For those considering LogRocket alternatives, FullStory offers a robust solution for integrating detailed user insights with actionable data.
"Great application for monitoring users and finding UI bugs"
★★★★★ How useful it is to our engineering team to help them reproduce edge case bugs that users come across. Extremely intuitive interface that I use daily.
- Alex M.
"Little too expensive for what it has to offer""The idea is cool, but it's hard to make decisions from Hotjar"
★★★☆☆ Little too expensive for its features. Features are pretty much limited to recording user sessions and ability to see rage clicks, error clicks etc. Other dashboards such as users by browsers, average session duration can be found through Google Analytics as well which is free.
- Bharath A.
Mouseflow is a sophisticated behavior analytics tool employed by over 190,000 professionals in fields such as digital marketing, UX, product development, startups, and enterprises to enhance website experiences. It provides a detailed array of tools to analyze user behavior, increasing website usability and effectiveness, making it an effective choice among LogRocket alternatives.
"Great Partner"
★★★★★ Mouseflow is easy to use and easy to implement. The team at Mosueflow has been great at supporting us starting with implementation through to the present. Our previous heatmap and session recording tool made some changes that lead to the decision to find a new partner. Since the move, we have not looked back. Mouseflow provides us with an enterprise solution that we can give page owners access to throughout the organization.
- Mark W.
"A good product ruined by recent recording rate limits on plans"
★★★★☆ They have recently added minimum recording rates to their plans. We've gone from being able to record 20% of our traffic which allowed us to capture some insight throughout the month, to being limited to a minimum of 75% of traffic which lasts a week then it stops recording until the credits refresh the following month. Makes the product unsusable for us. Introducing a daily recording limit would have been a better solution.
-Verified User in Sporting Goods
Overall, Mouseflow stands out as a powerful tool for professionals seeking to deepen their understanding of user behavior to enhance site performance. However, improving the user interface and addressing issues with session recording accuracy could make it even more effective for users. As a LogRocket alternative, Mouseflow provides a robust set of tools that cater to a broad spectrum of analytics needs.
Heap is a robust analytics platform that delivers detailed insights into users' digital interactions, equipping organizations to make well-informed decisions with assurance. By comprehensively capturing and analyzing user activities, Heap enables product and marketing teams to accurately identify areas needing enhancements in digital products or websites. For organizations considering LogRocket alternatives, Heap offers powerful tools for data-driven decision-making.
"Questions to insights in seconds!"
★★★★☆ The speed. Heap is amazing at running queries at lightning speed on event streams (which is what most product instrumentation is about). Using traditional SQL methods takes much longer. Very intutive to use once you get the hang of it. It takes some time to get used to events and properties BUT once you do it is very seamless. Amazing customer support. I have found Heap's customer success team to be one of the most proactive success teams around and they are super helpful in getting things done.
- Sashank K.
"Leaves a lot to be desired"
★★☆☆☆ The least helpful aspect of Heap is the interface provided for creating segments to evaluate certain populations of your customer base. When you want to change some parameters, the entire interface resets and this is very cumbersome when you want to look at multiple segments. Also, the custom API doesn't work well with Single Page Applications and has been quite the pain trying to solve some things.
- Verified User in Consumer Goods
Overall, Heap stands out as a powerful tool for gaining deep insights into how users interact with digital platforms, supporting strategic decisions and operational improvements. However, enhancements in user interface and functionality could further streamline the experience for all users, particularly when compared to other LogRocket alternatives.
Hotjar presents a novel method for understanding user behavior and emotions through its Product Experience Insights platform. This tool is engineered to assist product teams in delivering value by capturing a blend of qualitative and quantitative data. Hotjar effectively demonstrates how users interact with websites and applications, offering clear and actionable insights. The setup is simple, requiring little technical knowledge, and it integrates seamlessly with most popular platforms while being fully GDPR compliant. As one of the LogRocket alternatives, Hotjar's ease of use and comprehensive insights make it a valuable tool for improving website user experience.
"Install Logrocket for UX insights, use it daily for QA"
★★★★★ LogRocket playback lets you see exactly how customers go through your app like you're looking over their shoulders. Whether its an accessibility issue or just simply bad UX design, you see how long it takes them to do what they want. We tie the LogRocket sessions to our customers Intercom accounts, so when they send us a help message we can click over and watch what they were trying to do. We've found it indispensible for trouble shooting. When something is attributed to 'user error' we've often found they simply did the right thing coming from the wrong place or in a manner we didn't expect. This is definitive -- and usually isn't something they've described verbally.
- Jerry N.
"Not as smooth as I'd hoped"
★★★☆☆ We came from FullStory and I have to admit the contrast wasn't entirely pleasant. The session replays often get stuck and I have to remember my current position then refresh (incredibly annoying, especially if I forgot to check current position). The "skipping inactivity" doesn't appear to be skipping anything so I am forced to watch everything at 8x so that I'm not spending too much time waiting around. For users with multiple sessions, I prefer to watch them in chronological order so I can understand where they've come from. As I am unable to specify the sort order, I cannot use the auto-play feature, and have to manually select the session - also incredibly annoying.
- Sara H.
Overall, Hotjar stands out for its innovative approach to understanding user interactions, offering tools that are both intuitive and insightful. However, enhancing the platform's ability to provide more actionable insights from its rich data sources could improve user satisfaction and decision-making effectiveness. As one of the notable LogRocket alternatives, improving these aspects could further solidify Hotjar’s position in the market.
Contentsquare is an advanced customer experience analytics platform tailored for enterprise usage, aimed at enriching digital experiences across web and mobile applications. It offers a thorough analysis of the customer journey, providing insights using tools like heatmaps, session replays, and AI-driven issue detection. Recognized as one of the compelling LogRocket alternatives, Contentsquare delivers powerful solutions for comprehensive user interaction analysis.
Pros:
"Phenomenal Tool, Phenomenal Support!"
★★★★★ The support received from the ContentSquare team is phenomenal, especially Maxime Cacaly. Max goes over and above for our team and our business, always ready and excited to help us problem solve and get the best bang for ou buck from this phenomenal tool. We've had a lot of new starters in our team and the onboarding has been smooth as silk thanks to the one-on-one training time as well as the always-on ContentSquare University which has a plethora of easy-to-digest courses. The community is one of my favorite features as well, when in doubt Google it on CS Community. Turns out I am never the only one asking something and there are so many ways to get an answer. Overall, as someone who was addicted to HotJar I am even more so with ContentSquare. The data gathered and problems solved has saved us time and energy while optimising for trade and effectiveness. I spend most of my time at work on this tool solving problems quickly, without it I would be spending hours just gathering data to try start the problem solving. 10/10 would recommend to everyone.
- Marie d.
Cons:
"Complex Tool with Potential to be Great"
★★☆☆☆ The tool is so complex, that even the Contentsquare employees don't understand all it has to offer. It's a steep learning curve, for sure. Needs a lot of hand on time with the rep for the layman to understand how to benefit from the tool. Hard to get stakeholders buy in since they don't have the time to fully understand it.
- Mackenzie E.
Overall, Contentsquare is recognized for its depth of analysis and innovative use of AI, making it a powerful tool for enterprises seeking to deepen their understanding of customer interactions. However, enhancing its reporting tools and customization options could further improve its utility and user satisfaction. As a LogRocket alternative, Contentsquare provides a unique blend of qualitative and quantitative analysis tools, setting it apart in the market.
Amplitude Analytics stands out as an advanced analytics platform crafted for both mobile and web applications. It shines in its ability to help organizations enhance user engagement through profound insights into user behaviors, segmentation, and conversion journeys. Armed with robust tools, Amplitude Analytics empowers businesses to dissect funnels, monitor retention, and fine-tune revenue strategies effectively. The platform's utilization of behavioral graphs is instrumental in developing products that resonate with customers, aiming to elevate engagement, improve conversion rates, and cultivate lasting loyalty. For those looking for LogRocket alternatives, Amplitude provides a compelling suite of analytics capabilities that may suit different operational needs.
"Nice"
★★★★★ Oh, I really like how Amplitude Analytics provides in-depth insights into user behavior and helps me understand how people interact with my website or app. The real-time analytics and user-friendly interface make it easy for me to track key metrics and make data-driven decisions. Plus, the platform's flexibility allows me to create custom reports and analyze specific events, giving me a comprehensive view of user engagement. Overall, it's a powerful tool that greatly enhances my ability to optimize and improve the user experience.
- Ignacio R.
"Decent platform for those who are new to analytics. Better options for those who want deep insights"
★☆☆☆☆ If you're new to data analytics, or don't have data-minded people in product/eng, amplitude will be a lifesaver. I think as a tool it would have been nonpareil for smaller companies five or ten years ago. The problem is that data literacy among most organizations has increased and Amplitude uiis being left in the dust when it comes to allowing organizations to ask quesitons that are different to what amplitude thinks is best. You can't freely browse and explore your data, you need to go through a convoluted process of picking their specific kind of chart, which has ridiculous limitations. Want to see a count of users with event property = X for a dashboard? Tough, you can only see it as a donut chart or bar chart. Want to see how that property evolves over time? Sorry, not supported. Want to build a cohort on the fly to filter out a specific segment? Sorry, have to go to the cohort page and click through 4 screens to get it done. The handholding and lack of flexibility is great when you're brand new to the concept of using data, but quickly becomes a burden when you want to anything more than the most rudimentary analysis, or when you want to answer a question that amplitude hasn't built a dedicated flow for. Customer support in the startup plans is also non existent. You'll have to ask community members for customer support, which can take days to get a response from.
- Verified User in Information Technology and Services
Glassbox is an advanced session replay and analytics platform tailored for mobile apps and e-commerce scenarios. It is highly regarded by large companies such as Sainsbury's, Marriott, and Experian. Business analysts and support teams in enterprise B2C companies prefer Glassbox for improving user experiences and increasing operational efficiency. For businesses seeking logrocket alternatives, Glassbox provides a robust solution with specialized tools that cater to diverse analytical needs.
"Deep understanding"
★★★★★ The session recordings provide deeper understanding about the journeys which otherwise would not be possible to achieve. It provided ui/ux improvement opportunities, error types after every page that customers get and dead clicks on the pages as well. All of these come quite handy in the project
- Ritesh S.
"Not quite there yet"
★☆☆☆☆ The session replay from sessioncam was often very useful to be able to see exactly what your customers were doing on your site. Sessioncams biggest advantage over competition is the ability to search through user sessions and drill down, for example I would use the tool if we had reports of a problem on a specific page of our website, Id be able search for the exact day and page url to then watch all of the sessions that met those conditions to see the problem.
- Verified User in Apparel & Fashion
Sentry is a comprehensive application monitoring and error tracking platform extensively used by R&D and engineering teams to improve user experience by closely analyzing issues on the client side. Its wide array of features proactively detects and resolves errors to ensure applications function seamlessly, preventing disruptions for the end-user.
"Great tool for discovering bugs in your code"
★★★★★ Sentry is great for catching bugs in your code. Just integrate it with your codebase (for us, it was a PHP integration which was easy with composer), then set up notifications (eg. email or Slack notifications), and you'll get notified whenever an error is thrown in your production app. There are dashboards where you can see issues by project, resolved/unresolved, etc and assign issues to team members as needed.
- Verified User in Computer Software
"It’s not as complete as other tool"
★★★☆☆ It's a very powerful tool for mobile . But no so good for web or backend. It's difficult to configure also it's easy to stack millions of entries with silly bugs
- Lucas Agustín L.
In the fast-paced world of digital experience platforms, Zipy stands out as an exceptional tool that surpasses typical market offerings. It brings together key functionalities such as Session Replay, Product Analytics, Error Tracking, and API Performance Monitoring into a unified platform, providing a comprehensive toolkit for enhancing user experiences.
Zipy combines various analytics tools into one platform, reducing complexity and fragmentation. It offers an in-depth view of user interactions with advanced session replays, including console logs, network logs, and custom logs, creating a complete narrative. This integrated approach is vital for monitoring user behaviors and understanding the underlying factors that drive these behaviors.
Featuring real-time error monitoring and performance diagnostics, Zipy provides actionable insights that greatly improve user interactions and satisfaction. The platform proactively detects and addresses issues, reducing customer churn and boosting digital health. Enhanced by sophisticated AI, Zipy can decipher complex error codes and provide predictive insights that help in product development.
Zipy excels at tackling challenges in customer experience with tools that blend detailed heatmaps and qualitative session data with quantitative analytics. This integrated method allows teams to quickly pinpoint problems and refine their strategies, making each user interaction smoother and more intuitive.
Zipy not only matches but exceeds Fullstory in key aspects of managing digital user experiences. It offers integrated analytics with advanced error resolution and comprehensive session replays that include performance data, providing deeper insights and more robust enhancement capabilities. Moreover, Zipy’s real-time performance insights include actionable recommendations, enabling businesses to rapidly adapt and improve their digital services.
Zipy offers a clear and competitive pricing model that caters to businesses of all sizes, without compromising on the range and depth of its features. Whether it's startups aiming to decode user behavior or large enterprises refining complex digital ecosystems, Zipy’s pricing is designed to scale with business needs.
For companies seeking a robust, insightful, and cost-effective alternative to Fullstory, Zipy is the superior choice. With its extensive feature set, proactive support, and dedication to continuous improvement, Zipy not only meets but anticipates the changing demands of digital businesses, establishing itself as an indispensable tool in the analytics field for user experience.
Feel free to comment or write to us in case you have any further questions at support@zipy.ai. We would be happy to help you. In case you want to explore for your app, you can sign up or book a demo.
Zipy provides you with full customer visibility without multiple back and forths between Customers, Customer Support and your Engineering teams.